Your report showed you the work. Now learn what to do about it.
The SMART Survey gives every team member a personal report and every team leader a team report. SMART Training is the next step: short, self-paced modules that help you understand your results and turn work design insight into practical change.
The five SMART themes
Stimulating — varied, interesting work that uses people’s skills
Mastery — clear roles, feedback, and a sense of progress
Agency — autonomy and a say in how work gets done
Relational — connection, support, and meaningful contribution
Tolerable demands — workload and pressures kept manageable
Why training
A report is a starting point, not an outcome
Most workplace wellbeing problems start with how work is designed — and work design can be changed. But results only lead to change when people know how to read them and what to try next. SMART Training turns your reports into a shared language for the whole team, so the conversation about redesigning work starts from the same page.
- For every team member — understand your personal report: what each SMART theme means, what your scores are telling you, and how to contribute to the team conversation.
- For team leaders — read your team report with confidence: spot the themes that need attention, avoid common misreadings, and plan a first work design conversation with your team.
- Self-paced and short — modules are built from brief lessons and quick knowledge checks you can complete in your own time, on any device.
- Confidential, like the survey — your course progress is your own. Personal survey results are never shared through the training platform.
Featured module — start here
Understanding your SMART team report
- 1The SMART model in ten minutes — why work design, and what the five themes measure
- 2Reading your report — scores, ranges, and what “aggregated and confidential” means
- 3From results to conversation — choosing a theme to focus on and starting the team discussion
- ✓Knowledge check — a short quiz to confirm the essentials
How it works
Three steps from survey to skill
SMART Training is designed around the survey journey — your team completes the SMART Survey first, then training helps everyone make sense of the results.
Complete the SMART Survey
Your team takes the survey and the reports arrive — a personal report for each team member, a team report for the leader. Haven’t done the survey yet? Request one here.
Log in and enrol
Use the account details provided with your survey to log in, then enrol in the module for your role — team member or team leader.
Learn, then act
Work through the short lessons at your own pace, pass the knowledge check, and bring what you’ve learned to your team’s work design conversation.
Courses
Start with your report — grow from there
The catalogue is growing. Each module is short, practical, and grounded in the SMART Work Design model.
Understanding your SMART team report
What the five themes measure, how to read your scores, and how to turn results into a constructive team conversation.
View courseLeading a work design conversation
How to bring your team report to the team: framing results, choosing a focus theme, and agreeing first changes together.
Coming soonWork design and psychosocial risk
Why demands, control, clarity, and support are work design questions — and how the SMART themes map to the risks organisations are asked to manage.
Coming soonMake your SMART report count
Log in, take the first module, and bring the whole team to the same starting line. If your team hasn’t taken the SMART Survey yet, that’s step one.
Browse courses Request a SMART Survey